Competition Rules

Welcome

Welcome to the “Best Of” Competition Rules page.

We know reading the fine print isn’t the most exciting part of the competition, but we’ve worked hard to keep these rules clear, fair, and easy to understand.

With thousands of businesses participating, there may still be situations we have not specifically covered. If you cannot find the answer you are looking for, please use the contact link in the footer. We are here to help make your experience smooth and enjoyable.

1. About the Competition

The “Best Of” competition is organised by CTP Limited and is designed to celebrate businesses as nominated and voted for by the public.

The competition provides a trusted platform for recognising excellence in products and services while helping businesses stand out in their communities.

The competition operates within the spirit of:

  • Fairness
  • Transparency
  • Community participation
  • Genuine public support

2. Definitions

Main Category

Broad business groupings such as Shopping, Medical, or Motoring.

Sub-Category

Specific segments within a main category, such as “Best Hospital” under Medical.

Nominations Phase

The first phase of the competition where businesses are nominated by the public.

Businesses can only be added to the competition during the nominations phase. Once nominations close, no additional businesses may be added until the next competition cycle.

Voting Phase

The second phase where the public votes for nominated businesses to determine winners.

Sponsors

Partners providing prizes or supporting the competition.

3. Nominations Phase

Duration

The nominations phase typically runs for one month, although dates may vary by area. Official dates are announced at the start of the competition.

Unlimited Nominations

Voters may nominate as many businesses as they wish within each sub-category.

Nomination Process

Businesses are nominated online at:
www.bestofsouthafrica.co.za

Each nomination must include:

  • The business name
  • The correct sub-category

Only businesses nominated during this phase may proceed to the voting phase.

4. Eligibility for the Voting Phase

Qualification

Businesses with at least one nomination qualify for the voting phase, subject to the rules below.

Sub-Category Minimums

Sub-categories must contain more than one nominee to proceed to voting.

Category Adjustments

Organisers may create, combine, rename, or remove categories where necessary for fairness, inclusivity, or usability.

Regional Eligibility

Only businesses with a physical address within the relevant competition area are eligible.

Exceptions may be reviewed on a case-by-case basis. The organisers’ decision will be final.

5. Voting Phase

Duration

The voting phase typically runs for one month, although dates may vary by area.

Voting Setup

All eligible nominated businesses are listed for voting at the end of the nominations phase.

Only businesses nominated during the nominations phase may participate in the voting phase. No additional businesses may be added once voting has opened.

Voting Rules
  • Voters may vote once per sub-category.
  • Voters select their favourite business from the nominee list.
  • The online system applies restrictions and monitoring measures, including IP tracking, to help ensure fairness.

6. Fair Play and Voting Integrity

Winners are determined solely by the total number of valid votes received within each sub-category.

The competition is built on genuine community support and fair participation.

Fraudulent activity or attempts to manipulate the competition may result in:

  • Vote removal
  • Business disqualification
  • Voter disqualification
  • Additional restrictions where necessary

7. Offering Incentives for Votes

The Best Of competition is built on real recommendations from real people. Votes should reflect genuine support from customers and the community.

Businesses may not offer rewards or incentives in exchange for votes. This includes:

  • Cash prizes
  • Giveaways
  • Discounts
  • Competition entries linked to voting

While the competition itself may include general prizes for voters, business-specific incentives are not permitted.

Our goal is to keep results fair, trustworthy, and based on authentic community support.

If this rule is broken:
  • The business may be disqualified
  • Votes may be removed during the audit process

By participating, businesses agree to follow these rules and support the integrity of the competition.

8. Disqualification

Businesses may be disqualified for:

  • Manipulating the voting process
  • Violating competition rules
  • Suspicious or fraudulent activity

All investigations and decisions relating to disqualification remain at the sole discretion of the organisers.

9. Feedback and Disputes

Feedback

Voters may provide feedback through forms available on the website.

Disputes

Disputes must be raised within 7 days of the announcement of results.

The organisers’ decision regarding any dispute shall be final and binding, and no further correspondence will be entered into.

10. Rule Changes

The organisers reserve the right to update or amend these rules where necessary.

Any changes will be reflected within this document.

11. Privacy and Communication

Competition Communication

By entering the competition, voters consent to receiving competition-related communication and updates.

POPIA Compliance

Personal information is processed in accordance with the Protection of Personal Information Act (POPIA).

No External Sharing

Personal information will not be shared with third parties without explicit consent unless legally required.

Unsubscribing

Participants may opt out of communications at any time using the unsubscribe link included in emails.

12. Important Notes and Disclaimer

Best Of is a registered trademark and reader’s choice award based on voluntary public nominations and voting.

Results reflect public preference only and do not constitute:

  • Scientific comparison
  • Professional accreditation
  • Certification
  • Formal endorsement

References to:

  • “Winner”
  • “Finalist”
  • “Nominee”

reflect only the outcome of the public nomination and voting process and do not imply verified rankings, regulatory approval, or professional endorsement.

13. Professionals – Special Conditions

Certain professional categories are governed by regulatory bodies with rules relating to advertising, endorsements, or public promotion.

Such professionals may:

  • Be nominated
  • Participate
  • Win within the competition

subject to the ethical rules of their profession.

Professionals are not required to:

  • Advertise their participation
  • Promote their status
  • Actively solicit votes

in order to remain nominees or winners.

Professionals who choose to advertise should ensure that they comply with the rules and guidelines of their relevant regulatory body or organisation.

Summary

These rules exist to help ensure the “Best Of” competition remains fair, transparent, enjoyable, and community-driven for both businesses and voters.

By participating, businesses gain the opportunity to showcase their excellence while communities support the businesses they genuinely value and trust.

These rules should be read together with our standard Competition Terms & Conditions and Privacy Policy available on our website.

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